Author Archives: Ward

Listening and Acting are Two Ends of the Same Stick

One of the ultimate qualities of a leader is humility. And one of the best ways to be a humble leader is shut up and listen… Continue reading

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Leading By Walking Around (LBWA)

LBWA – The term Leading By Walking Around refers to a style of business leadership which involves leaders wandering around, in an unstructured manner, through the workplace(s), at random, to check with employees, or equipment, about the status of ongoing work. Continue reading

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How to keep these insights top of mind, even in a very traditional culture and reactive environment

This is the hard part. Putting these insights – these leadership principles in play, hour-by-hour , day-by-day. Continue reading

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Doing things differently

9 “Break With Insights” and how leaders can “do” and “see” things differently Continue reading

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Discovering the ultimate secret for quantum improvement for individuals or organizations.

Simply put…Every breakthrough first requires a break with the old paradigms, practices, and principles that tether people and organizations to the status quo. Continue reading

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This Story Will Simply Break Your Heart

Montreal Police appealed to the public Wednesday for help in locating a stolen laptop that belongs to a woman with terminal cancer. Marisol Turcios recorded farewell messages to her five children on the black Sony Vaio laptop. If this does … Continue reading

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Leading in the Knowledge Worker Age

Command & Control management disengages workers costing Canada approx $35 Billion a year and $350 Billion a year for the United States in lost productivity and revenue. We could probably be out of debt by just focusing on this one … Continue reading

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After Leadership… How About Servantship

I was asked by the Greg McKeown, co-author of the Wall Street Journal Bestselling book – “Multipliers – How the Best Leaders Make Everyone Smarter” for my advice to the President of Chile as to what to do right now regarding … Continue reading

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How Positive Reinforcement Can Drive Performance

Attend Ward’s workshop on How Positive Reinforcement Can Drive Performance from your desk! Thursday, August 25, 2011   2pm – 3pm Eastern      http://ow.ly/68O8z Learn how to ignite the spark withing their people through delivering the unexpected – how to use innovation, creativity … Continue reading

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But Kids Want Vodka and Marihuana…

In response to a Blog that wanted to know what to do with kids that wanted vodka and marihuana – and not a positive ticket… http://sierrafoothillsreport.com/2011/08/11/does-nevada-city-council-listen-to-its-fellow-council-experts/#respond To explain the success the Royal Canadian Mounted Police (RCMP) had with the City … Continue reading

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